HC Senior Associate
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Key skills for this role
About the Role
Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Human Capital (HC) Management Level Senior Associate Job Description & Summary About Us Wi.
Key Skills for This Role
Responsibilities
- Manage day to day HC operational activities across the employee lifecycle, including onboarding, employee record updates, transfers, letters, documentation, offboarding and related compliance checkpoints
- Coordinate payroll inputs and changes, validate employee data, liaise with payroll and finance teams, support reconciliations, and help resolve payroll related queries
- Coordinate with government relations and mobility teams on employment documentation, visa/work permit processes, iqama related requirements, renewals, status tracking and employee queries
- Support adherence to local labour law, firm policies and internal governance by maintaining complete employee files, tracking required documents, and escalating risks or exceptions
- Maintain accurate data in HR systems, prepare regular reports and dashboards, monitor operational trackers, and use data to identify trends, gaps and process improvement opportunities
- Provide first level support to employees and managers on HR policies, processes and employee lifecycle matters
- Work closely with HC, payroll, finance, IT, mobility, government relations and other internal teams to support smooth employee service delivery and issue resolution
- Identify recurring operational challenges, recommend improvements, and support the implementation of more consistent, efficient and employee focused HC processes
- Manage multiple priorities with strong follow through, service mindset and attention to detail
Requirements
- 4+ years of experience across HR operations, HR generalist work, payroll coordination, government relations support and/or employee lifecycle processes
- Bachelor's degree in Human Resources, Business Administration, Psychology, Management or a related field
- Strong understanding of HR operations and employee lifecycle activities
- Working knowledge of payroll inputs, payroll data validation, payroll cut off timelines, benefits/allowances, end of service support and employee payroll query resolution
- Practical understanding of government relations, employment documentation, visa/work permit requirements and iqama related processes
- Good understanding of confidentiality, employee data accuracy, labour law sensitive processes and internal policy compliance
- Strong communication, stakeholder management, problem solving, organisation and follow through skills
- Proficiency in English, written and spoken; Arabic is a plus
Full Job Posting
Job Description & Summary
- PwC Middle East is transforming how we deliver people services through Centers of Excellence, drives innovative workforce practices, and leverages seamless, tech enabled solutions.
- Our focus is on creating a future ready workforce by aligning talent strategies with business goals, enhancing employee experience, and building stronger HC capabilities.
How You'll Contribute
- Manage day to day HC operational activities across the employee lifecycle, including onboarding, employee record updates, transfers, letters, documentation, offboarding and related compliance checkpoints.
- Coordinate payroll inputs and changes, validate employee data, liaise with payroll and finance teams, support reconciliations, and help resolve payroll related queries with accuracy and confidentiality.
- Coordinate with government relations and mobility teams on employment documentation, visa/work permit processes, iqama related requirements, renewals, status tracking and employee queries.
- Support adherence to local labour law, firm policies and internal governance by maintaining complete employee files, tracking required documents, and escalating risks or exceptions appropriately.
- Maintain accurate data in HR systems, prepare regular reports and dashboards, monitor operational trackers, and use data to identify trends, gaps and process improvement opportunities.
- Provide first level support to employees and managers on HR policies, processes and employee lifecycle matters, escalating complex cases to the appropriate HC lead or specialist team.
- Work closely with HC, payroll, finance, IT, mobility, government relations and other internal teams to support smooth employee service delivery and issue resolution.
- Identify recurring operational challenges, recommend improvements, and support the implementation of more consistent, efficient and employee focused HC processes.
- Manage multiple priorities with strong follow through, service mindset and attention to detail, ensuring activities are completed accurately, confidentially and within agreed timelines.
What You'll Bring
- 4+ years of experience across HR operations, HR generalist work, payroll coordination, government relations support and/or employee lifecycle processes, preferably within a professional services, multinational or regional environment.
- Bachelor's degree in Human Resources, Business Administration, Psychology, Management or a related field.
- Strong understanding of HR operations and employee lifecycle activities, with exposure to business partnering practices and employee service delivery.
- Working knowledge of payroll inputs, payroll data validation, payroll cut off timelines, benefits/allowances, end of service support and employee payroll query resolution.
- Practical understanding of government relations, employment documentation, visa/work permit requirements and iqama related processes; experience coordinating with internal GR/mobility teams is preferred.
- Good understanding of confidentiality, employee data accuracy, labour law sensitive processes and internal policy compliance.
- Strong communication, stakeholder management, problem solving, organisation and follow through skills, with a collaborative and solutions focused approach.
- Proficiency in English, written and spoken; Arabic is a plus.
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