indeed
Hamid Testing 06-07-2026
Airways
Abu Dhabi, UAE
Full Time
Entry
1 weeks ago
Service Desk SupportMicrosoft AzureOffice 365SharePointMicrosoft TeamsPower Platform
Free
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Service Desk SupportMicrosoft AzureOffice 365
About the Role
Airways International Ltd is seeking a Digital Support Specialist to manage the service desk and provide level one support for Azure, Office 365, SharePoint, and other Microsoft applications.
Key Skills for This Role
Service Desk SupportMicrosoft AzureOffice 365SharePointMicrosoft TeamsPower Platform
Responsibilities
- Manage the day to day running and functionality of the AIL service desk
- Provide level one service desk support and continuous improvement across Azure, Office 365, SharePoint and other allied software applications
- Create Power Platform solutions
- Get involved in application enhancements, custom user experience, system integrations, data conversions, custom process automation, and custom visualisations
Requirements
- Experience or exposure to supporting SharePoint, Teams, Office 365 and other Microsoft applications
- Passion for all things Microsoft
- Relevant industry qualification or equivalent experience
- Ability to demonstrate critical thinking and innovation
Full Job Posting
About Airways International (AIL)
- At Airways International Limited (AIL) we are a dynamic, passionate, and innovative bunch of professionals who strive to make a difference on the global aviation stage.
- Working as the commercial arm of Airways New Zealand, we’re pioneers and market leaders in the aviation industry, partnering with some of the best in the business to develop and deliver world leading products and services that enhance the way aviation operates.
The role
- The Digital Support Specialist plays a key role in navigating the way for digital workplace transformation and working collaboratively with other technology teams to achieve practical solutions that support our digital strategy.
- Working closely with the Business Systems Analyst (Lead), you will manage the day to day running and functionality of the AIL service desk, and will work as part of an agile team, providing level one service desk support and continuous improvement across Azure, Office 365, SharePoint and other allie
About you
- We’re looking for a digital superstar who is either starting out in their IT career as a recent graduate or has been working in the industry for 1 to 2 years.
- You will have experience or exposure to supporting SharePoint, Teams, Office 365 and other Microsoft applications, and a passion for all things Microsoft.
- As part of this role, you’ll be on a solid learning curve with a load of variety – you’ll have the opportunity to create Power Platform solutions, and will get involved in application enhancements, custom user experience, system integrations, data conversions, custom process automation, and custom v
- In addition, a relevant industry qualification or equivalent experience would be highly beneficial, as would the ability to demonstrate critical thinking and innovation.
- Whilst relevant Service Desk experience is a bonus, we have a formal training programme with Microsoft that will see you develop all the skills you need.
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