Guest Services/Security

Helio Health is on a mission to promote recovery from the effects of substance use and mental health disorders and other behavioral health issues.

To support the mission of Helio Health, the Guest Services/Security will ensure safety of the patients/residents, and employees.

This position will work out of our Insights of Helio Health program located in Utica, NY .

This position will be scheduled Monday-Thursday, 12:00pm-8:30pm, and Friday, 8:00am-4:30pm .

In addition to Helio Health’s comprehensive benefits package, this position is eligible for a $1,500 Sign-On incentive!

Pay : $22.00 - $24.00 per hour.

• Ensures the security, safety, and well-being of all personnel and visitors on the premises.
• Secures premises and personnel by patrolling property & monitoring surveillance equipment.
• Inspects buildings, equipment, and access points permitting entry.
• Sounds alams in emergency situations, responds to emergencies to provide necessary assistance.
• Responds to patient/resident inquiries and requests to resolve issues in a timely manner.
• Prevents losses and damage by reporting irregularities, informing violators of policies and procedures, and restraining trespassers.
• Directing traffic.
• Ensures operation of equipment by completing preventative maintenance requirements.
• Complete security reports through observation and data collection, interviewing witnesses and obtaining statements.
• Other duties as assigned.
• High School Diploma or GED required.
• New York State Licensed Unarmed Security Guard Card preferred.
• Must possess a valid NYS Driver's License.
• Minimum of two years security experience preferred.

• Health insurance including dental and vision for employees and families.
• Paid Vacation and Sick leave - No Waiting Period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company-paid short-term disability insurance.