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Guest Service Officer - Concierge
Park Hyatt
Doha, QAT
Full-time
Entry
Onsite
Discovered 4 weeks ago
OperaHotSOSEnglishArabicCommunication skillsInterpersonal skills
Free
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OperaHotSOSEnglish
Role Overview
Park Hyatt Doha is a 5-star luxury hotel located in the heart of Msheireb Downtown, Doha.
Key Skills for This Role
OperaHotSOSEnglishArabicCommunication skillsInterpersonal skills
Full Job Posting
About Park Hyatt Doha
Park Hyatt Doha is a 5-star luxury hotel located in the heart of Msheireb Downtown, Doha.
Responsibilities
- Deliver personalized service and tailored recommendations to guests
- Ensure each guest stay is smooth, memorable, and truly exceptional
- Act as the key point of contact for guests
Qualifications
- Previous experience in Concierge, Guest Services, or Front Office within a 5-star hotel is highly preferred
- Proficiency in using property management and guest service systems (e.g., Opera, HotSOS)
- Exceptional communication and interpersonal skills
- Strong local knowledge of Doha’s dining, entertainment, and cultural scene
- Ability to multitask and remain calm under pressure
- Fluency in English is required; additional language skills (Arabic or others) are a strong advantage
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