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Guest Experience Expert- Saudi Only

Marriott International
Ad Dir‘īyah, KSA
Full-time
Executive
Onsite
Discovered 1 weeks ago
Guest servicesHospitality operationsGuest check-in and check-outGuest request resolutionOperational reportingLocal area knowledge
Free

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Guest servicesHospitality operationsGuest check-in and check-out
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Position Summary

Deliver memorable and personalized service throughout the guest stay.

Handle operational needs, guest requests, reports, and local-area guidance as part of the guest experience.

Responsibilities

  • Provide a wide range of services that guide guests through their entire stay.
  • Process operational needs and respond to guest requests.
  • Complete reports and share highlights of the local area.
  • Follow policies, protect company assets, maintain confidentiality, and uphold quality standards.

Qualifications

  • High school diploma or GED equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No license or certification is required.
  • Maintain professional appearance and communications.

Workplace and Physical Requirements

  • The position is full time and not remote.
  • The role requires standing, sitting, or walking for extended periods.
  • The role requires moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.

Brand Context

The role is within The Luxury Collection Hotels & Resorts, a Marriott International luxury hospitality portfolio.

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