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Guest Experience Expert - GRA

Marriott International

Abu Dhabi, UAE

Full-time

Mid-Senior

Onsite

Discovered 5 days ago

Guest experience managementGuest request handlingHotel operationsOperational reportingLocal area knowledgeConfidentiality

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Guest experience managementGuest request handlingHotel operations

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Position Summary

Guide guests through their entire stay and make operational transactions part of a memorable experience.

Move throughout the work area and take initiative to complete guest-service and operational tasks.

Key Responsibilities

Process operational needs, address guest requests, complete reports, and share local-area highlights.
Create a safe workplace, follow company policies and procedures, maintain confidentiality, protect company assets, and uphold quality standards.
Maintain professional uniform, personal appearance, and communications.
Perform hands-on work including moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.

Preferred Qualifications

High school diploma or G.E.D. equivalent.
Two years of related work experience in luxury hotels.
No license or certification required.
Ability to stand, sit, or walk for an extended time.
Ability to handle objects weighing up to 10 pounds without assistance.

Schedule

Full-time schedule.

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Guest Experience Expert - GRA

Job Fit Check

Role Overview

Key Skills for This Role

Full Job Posting

Position Summary

Key Responsibilities

Preferred Qualifications

Schedule

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