Guest Experience Expert
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Key skills for this role
About the Role
Marriott International is seeking a Guest Experience Expert to create memorable experiences for guests at Le Méridien in Dubai. The role involves handling operational needs, responding to guest requests, preparing reports, and sharing local attractions.
Key Skills for This Role
Responsibilities
- Welcome guests and provide a seamless check in and check out experience
- Handle operational needs and respond to guest requests
- Prepare reports and share local points of interest
- Maintain a safe workplace and adhere to company policies
- Ensure professional appearance and communication
Requirements
- High school diploma or equivalent
- No prior work experience required
- Ability to stand, walk, or sit for extended periods
- Ability to lift up to 10 lbs (4.5 kg)
Full Job Posting
Job Overview
- Job Number: 26087417
- Job Category: Rooms & Guest Services Operations
- Location: Airport Road, Dubai, United Arab Emirates
- Schedule: Full Time
- Position Type: Non Management
Role Description
- Create a unique and memorable experience for guests from arrival to departure.
- Handle operational needs, respond to guest requests, prepare reports, and share local points of interest.
- Ensure guests feel that transactions are part of the experience.
Recommended Qualifications
- Education: High school diploma or equivalent.
- Related work experience: None required.
- Supervisory experience: None required.
- License or certification: None required.
Physical Requirements
- Ability to stand, walk, or sit for extended periods.
- Ability to lift, carry, push, pull, and place objects weighing up to 10 lbs (4.5 kg) without assistance.
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