Guest Coordinator

Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.

Create awareness around stylists’ personal goals through communication and collaboration with the entire team to drive success.

Develop guest relationships through in-person and over-the-phone interactions and provide appropriate retail and service recommendations.

Identify guests’ needs by observing consultations and ensuring each service guest receives a 360° experience.

Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience.

Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.

Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.

Attend mandatory trainings and meetings to enable continuous professional development.

Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.

Adhere to Ulta Beauty’s dress code.

Support the services team with ensuring all safety, sanitation, and infection control procedures are being followed before, during, and after services; always ensure compliance with state board guidelines.

In partnership with the EM, utilize the Ulta Beauty scheduling tools (e.g., services booking system, payroll management tools, Scheduling Opportunities Worksheet, and peak 25 hours) to recommend schedule adjustments that will maximize results.

Communicate any supply needs to the EM, ensuring guest-readiness at all times.

Contribute to maintaining outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.

Protect company assets by following loss prevention best practices and providing exceptional guest service.

Execute other operational tasks as directed.

High school diploma is preferred

1 year of relevant work experience or equivalent combination of education and relevant work experience

Continuous mobility throughout the store during shift

Frequent standing, bending, pulling, pushing, crouching, reaching, stooping, and twisting during shift

Continuous lifting and/or moving up to 10 lbs. during shift

Continuous coordination and manipulation of objects during shift

Frequent use of a computer, telephonic devices, and related office supplies

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.