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Guest Arrival Expert
Westin Hotels & Resorts
Doha, QAT
Full-time
Entry
Onsite
Discovered 2 weeks ago
Guest arrival and departure serviceGuest relationsOperational supportGuest request handlingReport productionLocal area information
Free
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Guest arrival and departure serviceGuest relationsOperational support
Role Overview
Create a memorable and unique guest experience from arrival through departure.
Take initiative to provide services that guide and assist guests throughout their stay.
Key Skills for This Role
Guest arrival and departure serviceGuest relationsOperational supportGuest request handlingReport productionLocal area information
Full Job Posting
Position Summary
Create a memorable and unique guest experience from arrival through departure.
Take initiative to provide services that guide and assist guests throughout their stay.
Guest Arrival Services
- Guide guests during arrival and departure and help make each transaction part of the overall experience.
- Complete operational tasks and respond to guest requests.
- Produce reports and share information about local points of interest.
- Move through the work environment as needed to support guest service.
Desirable Qualifications
- A secondary school diploma or GED equivalent is desirable.
- No related work experience is required.
- No supervisory experience, license, or certification is required.
- The role requires extended standing, sitting, and walking.
- The role requires moving, lifting, carrying, pushing, and pulling objects weighing up to 23 kg without assistance and heavier objects with assistance.
Workplace and Schedule
- The position is full time.
- The position is located on Salwa Road in Doha, Qatar and is not remote.
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