GTM - Forward Deployed Engineer

Obsession: Commit unreasonably.

Action: Get it done.

Your Role

• As a Forward Deployed Engineer at Rox, you’ll work directly with the world’s top revenue teams to bring AI-native workflows to life. This is a high-ownership, technical role focused on onboarding, solution design, and driving deep product adoption.
• You’ll lead everything from technical scoping and integration to live demos, trainings, and user activation. Whether you’re mapping complex workflows, writing SQL to support a customer use case, or feeding insights into product, you’ll be instrumental in helping users realize value quickly.
• You’ll collaborate across sales, product, and engineering to shape how Rox is delivered to customers. This is not a traditional CS role — it’s a hands-on, cross-functional role for someone who wants to help define how humans and AI agents work together in practice.
• If you’re curious, technical, and obsessed with customer outcomes, we’d love to work with you.

Responsibilities

• Own post-sale onboarding end-to-end, ensuring every user finds value from their first call onward
• Serve as a trusted technical advisor, proactively engaging users and mapping their workflows to Rox
• Deliver engaging demos, trainings, and live solutioning sessions (remote + in-person)
• Run integration and scoping sessions with GTM and RevOps teams to enable high-impact POCs
• Capture product feedback and use cases to inform roadmap and strategic direction
• Collaborate cross-functionally to build internal documentation, playbooks, and enablement content
• Drive user activation and expansion by delivering compelling value narratives

Qualifications

• 1+ years of experience in B2B SaaS, supporting technical customer relationships (pre- or post-sale)
• Strong execution mindset: you thrive in fast-paced environments and move with urgency
• Experience with SQL and at least one scripting language for working with large datasets
• Familiarity with GTM methodologies (e.g. MEDDIC, SPIN, SPICED) and how users apply them
• Excited to work across onboarding, sales engineering, and customer success in a hybrid role
• Strong communication skills and comfort presenting to both technical and business stakeholders
• Bias toward scaling yourself through process, tooling, and collaboration
• Curious and customer-obsessed: you’re always learning and looking for ways to delight users
• Be located in or willing to relocate to San Francisco

Benefits

• Competitive pay with considerable equity upside
• Health Insurance

Apply