Groups Commercial Coordinator at Air Canada Vacations — Montréal, CAN | Base Career

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Who We Are

At Air Canada Vacations, we’re in the business of making dreams travel.

That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs.

We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity!

Submit your application by September 25, 2026 to be considered for this exciting opportunity.

What You'Ll Be Doing

Obtain Group contract from supplier (Hotel) and coordinate accordingly.
Facilitate Supplier issues - (i.e. cancellation penalties, negotiating/securing additional inventory/rates for rooms not available in block)
Update system bookings with supplier confirmation numbers
Liaise with suppliers to discuss ACV requests, issues and procedures as relates to group bookings
Responsible for the costing of group packages (manually cost package prices not available via ACV booking engines)
Provide group ops with applicable inventory/rates for secured group, in order that the data be entered in the system for payment purposes
Communicate with land department, product and revenue management, finance as relates to any issue that may occur
Maintain and update all supplier group contracts
Issue passenger rooming list/recaps to suppliers for confirmed groups per contract deadlines
Action and maintain a 48 hours turnaround of all queries and price/quotes
Provide feedback and recommendation with regards to groups report
Create and maintain ACV/supplier terms and conditions document when group is secured
Provide details/information to groups call centre and/or procedures for quoting purposes
Liaise with other departments as required
Perform other duties as may be assigned.

Microsoft applications i.e. Word, Excel, Power Point (an asset)
CEGEP/College degree or equivalent with 2-year minimum experience in tourism and/or related experience, operations expertise an asset
Strong organizational skills, multitasker and can handle fast paced ever changing priorities
Demonstrates accuracy, initiative, judgement and behaves in a confidential manner
Proven analytical/negotiating and problem resolution skills, brings forth solutions and implementation processes
Bilingual French/English (Spanish is an asset)
Excellent communication skills verbal/written

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values.

We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs.

For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Groups Commercial Coordinator

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What You'Ll Be Doing

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