Group Product Manager - Platform (Remote)

The Group Product Manager (GPM) is a first-level people manager who leads a small team of Product Managers and Product Owners while maintaining direct ownership of a meaningful portion of the product portfolio. The GPM bridges the strategic direction set by the Director of Product Management (or other leader) and the execution responsibilities of the team, ensuring that individual contributors are supported, aligned, and delivering high-quality outcomes for government clients. This role requires both strong product craft and emerging leadership capabilities.

Duties and Responsibilities:

Directly manage a team of Product Managers and/or Product Owners; provide coaching, feedback, career development support, and performance management

Own roadmap strategy and backlog priorities for an assigned product area within the portfolio, in alignment with the overarching strategy

Translate product strategy into clear team-level goals, epics, and delivery plans; ensure the team is always working on the highest-impact initiatives

Serve as a key liaison between the Director of Product Management and delivery teams; escalate risks, resolve blockers, and maintain delivery momentum

Conduct regular 1:1s, team rituals, and career development conversations to build a healthy, high-performing team culture

Partner with engineering leads, UX designers, and agile delivery teams to ensure smooth planning and execution across sprint cycles

Engage directly with government clients, implementation teams, and customer success to validate product direction and surface emerging needs

Support the Director and VP in contributing to portfolio-level planning, resource allocation, and product strategy discussions

Define and monitor team-level KPIs and product health metrics; communicate progress to the Director and broader leadership

Maintain domain expertise in state and local government software

Leverage AI-assisted tools (e.g., Claude, ChatPRD) to increase team productivity and the quality of product artifacts

Perform other duties as assigned

Education and Experience:

5+ years of product management experience, with at least 1 year of formal or informal people-management or team-lead experience

Experience in government technology software strongly preferred

Track record of independently leading significant product initiatives from discovery through launch and adoption

Proficiency with Agile methodologies and the SDLC; experience with tools such as JIRA and Figma

Bachelor’s degree in Business, Computer Science, Public Administration, or equivalent experience

Familiarity with technical concepts including APIs, middleware, data integrations, and SQL

Knowledge, Skills and Abilities:

Ability to lead and develop a team of product practitioners while remaining hands-on with product strategy and execution

Working knowledge of state and local government software

Strong written and verbal communication skills; able to represent the team’s work credibly to peers, clients, and senior leadership

Skilled at conflict resolution, prioritization trade-off discussions, and building alignment across stakeholders

Data-driven mindset; able to help the team define success metrics and use evidence to guide decisions

Proficiency with AI productivity tools (e.g., Claude, Copilot) to accelerate backlog management and team workflows

Strong organizational skills; able to manage team capacity and delivery commitments across concurrent workstreams

Work Environment:

Office setting with a moderate noise level.

The employee will work at an individual workstation, using a telephone and computer.

Physical Demands:

Must be able to remain in a stationary position for most of the day

Constantly operates a computer and other office productivity machinery, such as a printer/copy machine

This position needs to occasionally move about inside the office

The person in this position frequently communicates via telephone and video conferencing

Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.