Group Executive Housekeeper

Overview

Key Responsibilitiesoperational Management

• Supervise and monitor housekeeping operations across all group properties.
• Ensure cleanliness, hygiene, grooming, and presentation standards are consistently maintained.
• Conduct regular property inspections and quality audits.
• Develop and implement standardized housekeeping SOPs across all hotels.
• Coordinate with General Managers and departmental heads to ensure smooth operations.

Team Leadership & Training

• Lead, mentor, and motivate housekeeping teams across properties.
• Conduct regular training sessions on cleaning standards, guest service, hygiene, and safety.
• Support recruitment, onboarding, scheduling, and performance evaluations of housekeeping staff.
• Ensure proper manpower planning and productivity management.

Inventory & Cost Control

• Monitor housekeeping inventories including linen, guest supplies, cleaning chemicals, and equipment.
• Control departmental expenses and ensure efficient use of resources.
• Coordinate with procurement teams for purchasing housekeeping materials.
• Minimize wastage and implement cost-saving initiatives.

Quality Assurance

• Ensure compliance with hotel brand standards, health regulations, and safety procedures.
• Handle guest complaints related to housekeeping professionally and efficiently.
• Implement corrective actions and continuous improvement plans.
• Maintain high guest satisfaction scores and cleanliness ratings.

Administration & Reporting

• Prepare housekeeping reports, audits, budgets, and operational analyses.
• Monitor departmental KPIs and performance metrics.
• Ensure proper documentation and record maintenance.
• Submit periodic operational reports to management.

Qualifications

• Bachelor’s Degree or Diploma in Hospitality Management or related field.
• Minimum 7–10 years of housekeeping experience in hospitality industry.
• Minimum 3–5 years in a multi-property or senior housekeeping management role.
• Strong knowledge of housekeeping operations, cleaning standards, and hotel procedures.
• Proficiency in MS Office and hotel management systems.

Skills & Competencies

• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Attention to detail and problem-solving abilities.
• Budgeting and cost-control expertise.
• Ability to work under pressure and manage multiple properties.

Preferred Requirements

• UAE/GCC hospitality experience preferred.
• Luxury hotel or multi-property experience is an advantage.
• Immediate joiners preferred.

Working Conditions

• Flexible working hours as per operational requirements.
• Frequent travel between properties may be required.

Experience

• Multi Property Explosure: 2 years (Required)