Group Benefits Claims Manager

Qualifications

• This is a hands-on leadership role. The manager is expected to be directly involved in operational activities to ensure a thorough understanding of processes, responsibilities, and team functions.
• Minimum 1-3 years experience of developing and leading a Health & Dental claims adjudication team.
• Minimum 3-5 years experience in group benefits Health and Dental Claims adjudication with a deep knowledge of claims processing and regulations is required.
• Bachelor’s degree in Human Resources, Business Administration or equivalent is an asset.
• Excellent organizational, analytical and interpersonal skills with the ability to manage multiple priorities.
• Strong problem-solving and decision-making abilities with a focus on providing a client focused approach.
• Excellent communication skills with the ability to convey complex information clearly to various stakeholders.
• Proficient in MS Office Suite (e.g. Word, Excel, Outlook, and PowerPoint).
• Experience working with Customer Service Software (DialPad, HubSpot).
• Fluent in English with proven competencies in verbal and written communication is required.
• Fluent in French with proven competencies in verbal and written communication is an asset.
• Successful completion of a credit, criminal, education, employer reference/verification, and professional designation checks before employment is required.
• Thank you for considering our organization.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.