Governance & Control Specialist - Global Client Experience & Colleague Experience (Enterprise COO)

Work Location and Business Area

• The role is based in Toronto, Ontario, Canada.
• The position sits within Governance & Control and supports Global Client Experience and Colleague Experience in the Enterprise COO organization.
• The stated hours are 37.5 per week.

Role Overview

Governance and Risk Responsibilities

• Promote a strong governance and internal control environment.
• Apply relevant enterprise governance and control frameworks, standards, policies, and procedures, including operational risk, regulatory compliance, and privacy requirements.
• Provide practical risk and control expertise to embed effective governance and controls into business strategies, initiatives, and operating practices.
• Support the maturation of risk and control programs, risk reporting, governance forums, and oversight practices.
• Prepare and present risk and control insights, reporting, and recommendations for senior management and governance forums.
• Anticipate emerging risks, identify and escalate issues, and support remediation plans through resolution.

Assessments and Stakeholder Support

• Provide effective challenge on Change Risk Assessments and Privacy Impact Assessments with business stakeholders and control partners.
• Build relationships with Internal Audit, Operational Risk Management, Compliance, Legal, and other corporate control functions.
• Provide insights and recommendations for informed, risk-based decision-making.
• Monitor changes to regulatory and internal requirements, assess impacts, and advise the business on actions.
• Assess risk and control coverage and identify opportunities to strengthen consistency and oversight.

Qualifications

• At least 7 years of relevant experience.
• Experience in Governance & Control, Risk Management, Compliance, or Audit is preferred.
• Knowledge of Operational Risk and Regulatory Compliance, with general understanding of other major risk categories.
• Knowledge of project delivery methodologies, including TD Scaled Agile.
• An undergraduate degree or equivalent relevant experience is preferred.
• Sound judgment, problem-solving ability, adaptability, collaboration, relationship management, organization, and communication skills.
• Proficiency in Microsoft Office applications.

Pay Details

• The stated base pay range is 96,900–136,800 CAD.
• The posting says actual base pay may vary based on skills, experience, knowledge, location, and organizational needs.

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