dayforce
Global Security Operations Manager
Ijetconnect
Phoenix, USA
Full-time
Senior · 5+ years experience
Onsite
USD 100000-110000 yearly / year
Discovered 1 weeks ago
Free
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About Crisis24
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.
At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at www.crisis24.garda.com
What You Will Do
- As a GSO Operations Manager, you’ll oversee the daily operations of our Global Security Operations (GSO) services, ensuring compliance, efficiency, and exceptional client care. You’ll lead recruitment, scheduling, and performance management while driving service excellence.
- Manage, mentor, and develop security analyst teams
- Ensure compliance with client requirements, policies, and KPIs
- Oversee recruitment, scheduling, and personnel management
- Conduct performance reviews, site audits, and client meetings
- Manage budgets, invoicing, and operational reporting (SARs, QBRs)
- Drive service improvements through benchmarking and progression models
- Build strong client relationships with a focus on hyper-care
What You Bring
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