Global Security Operations Center Operator - First Shift at Allied Universal — Milwaukee, USA | Base Career

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.

While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate: $22.15 / Hour paid WEEKLY with benefits including medical, dental, vision, 401k, and life insurance

Minimum 2 plus years of Security experience Or prior Law Enforcement or Military experience required

Must be comfortable using computers or tablets

Allied Universal is the world's largest private security company with over 800,000 employees!

Allied Universal offers unmatched career growth opportunities in the security industry

Allied Universal® is hiring a Global Security Operations Center Operator.

The GSOC Operator is responsible for using security best practices to identify, analyze, and support all events and incidents that impact or potentially could impact Open Text operations, facilities, and employees.

The GSOC Operator is responsible for monitoring multiple security network systems to coordinate responses to all safety and security incidents.

In addition to monitoring security systems, the GSOC Operator is required to properly provide timely and accurate reports/information to Security Management of all life safety events, and guide and assist business clients during emergency and non-emergency events.

Primary Responsibilities:
Alarm Monitoring: Operators monitor all physical security equipment on a global basis to ensure the physical security of all employees, contingents, and office spaces
Access Management: Operators manage day to day access to all company facilities, ensuring compliance with customer, auditorial, and company policy
CCTV System: Operators manage the companies CCTV system and process video footage request
Provide access management to all company facilities

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Work experience must include of the following:
Demonstrated analytic and critical thinking skills and ability to expertly prepare reports
Ability to use logic and reasoning to reach conclusions and approaches to problems
Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
Possession of highly proficient computer skills including Microsoft Office applications
Ability to communicate effectively with IT and Security Systems professionals
Demonstrated ability to operate radio, telephone equipment and/or console monitors
Flexibility to work various shifts and willingness to assist the team when needed
Ability to adapt to a dynamic environment and work under pressure
Comfortable in an environment where there is an expectation for constant learning
Effective oral and written communication skills
Active listening skills
Ability to assess and evaluate situations effectively
Ability to identify critical issues quickly and accurately
Attention to detail
Problem solving skills
Compile, sort, and interpret data
Identify critical issues quickly and accurately
Encourage effective teamwork
Mediate conflict with tact, diplomacy
Handle crisis situations at the client site, calmly and efficiently

College degree, or actively enrolled in college, with a focus on Criminal Justice or other protective service-related field of study

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Seven holidays annually paid at time and a half, if worked
40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.

To find an office near you, please visit: www.aus.com/offices .

Global Security Operations Center Operator - First Shift

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