Global Sales Director

tulåh Clinical Wellness

Dubai, UAE

Full Time

Director

3 days ago

Sales LeadershipBusiness DevelopmentClient Relationship ManagementRevenue ManagementReservations ManagementLuxury Hospitality

Free

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Key skills for this role

Sales LeadershipBusiness DevelopmentClient Relationship Management

Pivotal leadership role within tulåh's commercial team, reporting to Chief Commercial Officer.
Responsible for leading global sales function, together with Revenue and Reservations.
Focus on building trusted relationships and guiding guests through personal health and wellness decisions.

Lead tulåh's global sales strategy and execution.
Develop and deliver annual sales plans aligned with commercial objectives.
Build, mentor, and inspire a high performing local and international sales team.
Manage and support global sales representatives across all key source markets.
Drive accountability through clear objectives, KPIs, and performance reviews.

Identify and develop new business opportunities across priority local and international markets.
Build relationships with luxury travel advisors, wellness specialists, and key referral partners.
Represent tulåh at international trade events, roadshows, and commercial meetings.
Develop strategic partnerships that align with tulåh's positioning and long term growth ambitions.
Grow awareness within carefully selected HNWI and UHNWI networks.

Build trusted relationships with HNWI and UHNWI guests.
Support many of tulåh's most important prospective clients throughout their decision making journey.
Ensure every interaction reflects the personalised, discreet, and highly consultative nature of the tulåh brand.
Work closely with Founder, Board, and senior leadership where appropriate on key relationships.

Lead the Revenue & Reservations function.
Work closely with General Manager and Global Commercial Lead to optimise commercial performance.
Oversee pricing, forecasting, and inventory strategies.
Ensure enquiries are managed efficiently and professionally from first contact through to confirmation.
Drive enquiry conversion through strong commercial processes and continual performance analysis.

Own the global sales pipeline and ensure opportunities are progressed effectively.
Monitor enquiry conversion and booking performance.
Review sales activity, forecasting, and pipeline health on a regular basis.
Use commercial data and reporting to identify opportunities for continuous improvement.
Ensure sales performance aligns with agreed commercial objectives.

Work closely with medical team to ensure prospective guests receive appropriate clinical guidance.
Support ethical, consultative conversations around tulåh's wellness programmes.
Ensure transition between commercial discussions and medical consultations is seamless.
Maintain tulåh's clinical integrity throughout the sales journey.

Work collaboratively with Global Commercial Lead to deliver overall commercial strategy.
Partner closely with Marketing to ensure strong alignment between brand, campaigns, and sales activity.
Collaborate with Guest Experience and Operations to ensure commercial promises are consistently delivered.
Foster a collaborative, high performing, and guest centric culture across all commercial functions.

Significant experience within luxury hospitality or other luxury industry sectors.
Proven success leading high performing sales teams.
Experience managing Revenue and/or Reservations functions.
Strong commercial acumen with analytical, data led approach.
Track record of building trusted relationships with HNWI and UHNWI clients.
Exceptional communication and interpersonal skills.
High levels of emotional intelligence, discretion, and professionalism.
Experience working within founder led or entrepreneurial businesses advantageous.
Interest in wellness, longevity, and personalised health experiences essential.