Global Program Manager IV

The Global Program Manager is a recognized master of program management who shapes operational strategy and standards across regions.

This role exists to drive global consistency, innovation, and long‑term value creation through thought leadership, talent development, and executive influence.

They lead internal resources as well as resources on the client-side to develop the program, identify the goals of the program, and execute to the completion of those goals. Additionally, the GPM is responsible for the ongoing management of the programs; identifying and managing changes, tracking and monitoring internal and external program KPIs, developing plans that drive excellence in execution, ensuring continual program success, identifying challenges and opportunity for improvement towards growth of the program.

• Lead program implementations and ongoing operations as primary client contact.
• Create strategic plan for initial 90-day rollout while collaborating cross-functionally with internal TEAMs
• Train client team on PrimeRevenue’s processes, tools, and best practices for success
• Develop communication and tracking plans in line with PrimeRevenue best practices
• Delegate tasks, holding internal and external stakeholders accountable to deliverables and timelines to ensure program efficiency
• Monitor and measure program progress against client expectations, and implement change when necessary to meet project outputs

• Influence executive stakeholders to drive innovation and growth.
• Establish and evolve global program management strategy and standards.
• Develop new methodologies, tools, and best practices.
• Partner with senior leadership on strategic initiatives and priorities.
• Mentor senior GPMs and build future leadership capability.
• Influence executive stakeholders to drive innovation and growth.
• Act as first point of contact for program operational needs, delegating appropriate tasks throughout PrimeRevenue Customer Success organization and others