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Global Operations Associate
Maersk
Romulus, USA
Full-time
Entry
Onsite
USD 22-26 hourly / hour
Discovered 1 weeks ago
transportation management system
Free
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transportation management system
Role Overview
The Global Operations Associate is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers while maintaining station KPI’s.
Key Skills for This Role
transportation management system
Full Job Posting
JOB SUMMARY
The Global Operations Associate is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers while maintaining station KPI’s.
Essential Functions
Tracking and tracing outbound shipments
Inspecting outbound freight
Contracting new carriers as needed and assigning carriers and providing load tenders
Communicating freight status and any problems to other stations and customers, and updating the system
Provide customer service
Run reports
Able to work overtime and weekend on call rotations.
Data entry of shipments into transportation management system
Domestic air and ground routing (including Canada)
Contract new carriers
Negotiate Freight Rates
Develop collaborative carrier relationships
Assigning carriers and providing load tenders
Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers
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