Global Head - SAP TRM
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Key skills for this role
About the Role
Invenio is seeking a Global Head of SAP Tax & Revenue Management Practice to define, build, and lead a world-class consulting practice globally. The role oversees strategy, solution innovation, delivery excellence, and commercial growth across all SAP TRM-related services.
Key Skills for This Role
Responsibilities
- Define and execute the SAP TRM growth strategy (markets, offerings, routes to market, partner plays, competitive positioning)
- Own global P&L for the SAP TRM practice, including revenue targets, margin optimization, and resource utilization
- Lead global enterprise pursuits (public sector frameworks, national tax authorities, sub national revenue bodies) acting as Project sponsor
- Drive pipeline origination with Marketing (thought leadership, events, POVs, RFP shaping workshops)
- Build and maintain C suite relationships with key clients, SAP leadership, and strategic partners
- Oversee deal governance: bid/no bid, solution integrity, pricing strategy, commercials (T&Cs, risk allocation), and negotiation
- Support sales cycles by providing executive level solution leadership, bid support, and client presentations
- Identify new market opportunities, partnerships, and service lines
- Ensure on time, on budget, high quality TRM program delivery with strong controls (scope, RAID, change, IV&V)
- Anchors go live readiness, operational acceptance, hyper care, and value realization (KPIs like collection uplift, leakage reduction, time to process)
- Chair Portfolio Delivery Reviews and major SteerCos; intervene early in red accounts
- Establish standard delivery patterns: Agile/Scaled Agile where appropriate, data migration factories, test automation, DevSecOps
Requirements
- 15+ years in SAP led transformation programs; 10+ years in Public Sector revenue/tax solutions
- Experience leading multi country, multi million dollar SAP transformation programs
- Demonstrated success in owning a P&L and closing $1M–20M+ complex pursuits
- 5 10+ years demonstrated experience in delivering and executing Fixed price SAP programmes in public sector
- Deep knowledge of SAP TRM and adjacent components (e.g., Public Sector Collections & Disbursements, BTP/Integration Suite, BRF+/decisioning, Analytics, Identity & Access, Data migration) is highly advantageous
- Strong understanding of public sector revenue processes: tax assessment, billing, collections, compliance, case management
- SAP Financial programme and process execution, ideally gained in a global SAP consulting practice
- History of delivery turnarounds, executive stakeholder management (DG/Commissioner/CIO/CTO), and referenceable outcomes
- Strong alliance leadership (SAP) and ecosystem orchestration (SI/ISV/Advisory)
- Experience with Cloud/S/4HANA modernization, data governance, cyber/privacy in public sector contexts
Full Job Posting
Role Purpose
- The Head of Invenio’s SAP Tax & Revenue Management Practice is the senior executive responsible for defining, building, and leading a world‑class SAP Tax & Revenue Management consulting practice globally, which currently represents 70% of the business revenue across 5 continents.
- This role oversees global strategy, solution innovation, delivery & Technical excellence, and commercial growth across all SAP TRM‑related services.
- The leader will function as the primary authority on SAP TRM, guiding new and existing clients, internal teams, and partners through complex tax, revenue, and public‑sector transformation programs and GTM strategies.
Key Responsibilities
- Define and execute the SAP TRM growth strategy (markets, offerings, routes to market, partner plays, competitive positioning)
- Own global P&L for the SAP TRM practice, including revenue targets, margin optimization, and resource utilization including development & Growth of large existing portfolio.
- Lead global enterprise pursuits (public sector frameworks, national tax authorities, sub national revenue bodies) acting as Project sponsor.
- Drive pipeline origination with Marketing (thought leadership, events, POVs, RFP shaping workshops)
- Build and maintain C‑suite relationships with key clients, SAP leadership, and strategic partners.
- Oversee deal governance: bid/no bid, solution integrity, pricing strategy, commercials (T&Cs, risk allocation), and negotiation.
- Support sales cycles by providing executive‑level solution leadership, bid support, and client presentations.
- Identify new market opportunities, partnerships, and service lines.
- Ensure on time, on budget, high quality TRM program delivery with strong controls (scope, RAID, change, IV&V).
- Anchors go live readiness, operational acceptance, hyper care, and value realization (KPIs like collection uplift, leakage reduction, time to process).
- Chair Portfolio Delivery Reviews and major SteerCos; intervene early in red accounts.
- Establish standard delivery patterns: Agile/Scaled Agile where appropriate, data migration factories, test automation, DevSecOps.
Required Experience
- 15+ years in SAP led transformation programs; 10+ years in Public Sector revenue/tax solutions
- Experience leading multi‑country, multi‑million‑dollar SAP transformation programs.
- Demonstrated success in owning a P&L and closing $1M–20M+ complex pursuits (frameworks, multi year programs)
- 5 10 years + demonstrated experience in delivering and executing Fixed price SAP programmes in public sector.
- Deep knowledge of SAP TRM and adjacent components (e.g., Public Sector Collections & Disbursements, BTP/Integration Suite, BRF+/decisioning, Analytics, Identity & Access, Data migration) is highly advantageous.
- Strong understanding of public‑sector revenue processes: tax assessment, billing, collections, compliance, case management.
- SAP Financial programme and process execution, ideally gained in a global SAP consulting practice.
- History of delivery turnarounds, executive stakeholder management (DG/Commissioner/CIO/CTO), and referenceable outcomes.
- Strong alliance leadership (SAP) and ecosystem orchestration (SI/ISV/Advisory).
- Experience with Cloud/S/4HANA modernization, data governance, cyber/privacy in public sector contexts.
Preferred Qualifications & Certifications
- SAP certifications relevant to Public Sector / TRM; SAP BTP or Integration certs a plus.
- Program/Delivery credentials (e.g., PMP, PRINCE2, SAFe) beneficial.
- Bachelor’s/master’s in information systems, Public Finance, Engineering, or similar.
Core Competencies
- Commercial Leadership: Enterprise deal strategy, shaping, pricing, and negotiation.
- Delivery Command: Complex program governance, risk management, escalation handling.
- Domain Authority: Tax lifecycle, risk/compliance, debt, digital channels, data & analytics.
- Partnering & Influence: C level presence; strong with SAP field and product teams.
- People Leadership: Build high performing, diverse global teams; coaching & succession.
- Strategic Thinking: Portfolio vision, GTM orchestration, investment rationale & ROI.
- Operational Excellence: Forecasting, P&L management, pipeline rigor, QBR cadence.
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