Gestionnaire de projet - Gestionnaire de programme sénior - Senior Project - Program Manager

requises

• De 10 à 12 années d'expérience en gestion de projets ou de programmes dans le domaine des technologies, du déploiement d'infrastructures informatiques ou des opérations de centres de données, incluant la réalisation de projets complexes destinés à une clientèle d'entreprise.
• Excellentes compétences en communication, en coordination et en gestion des parties prenantes, avec la capacité d'exercer un leadership crédible auprès des équipes techniques, des fournisseurs, des entrepreneurs, des clients et de la direction.
• Expérience démontrée dans la gestion simultanée de plusieurs volets de déploiement, tout en maintenant l'équilibre entre la portée, les échéanciers, les coûts et la qualité.
• Disponibilité pour voyager fréquemment à travers le Canada (environ 50 % du temps) et travailler sur les sites clients pendant des périodes prolongées lorsque les projets l'exigent.
• Solide capacité à résoudre des problèmes complexes et à gérer efficacement les incidents et les situations d'escalade dans des environnements à haut niveau d'exigence opérationnelle.

Atouts recherchés

• Maîtrise de Microsoft Project ainsi que des outils de planification et de gestion de projet connexes.
• Intérêt marqué pour l'intelligence artificielle, l'automatisation et les technologies émergentes, particulièrement les environnements de centres de données optimisés pour l'IA ainsi que les technologies telles qu'InfiniBand, NVIDIA NVLink et Ethernet 400G/800G.
• Solide compréhension des environnements techniques permettant d'interagir efficacement avec les architectes, les ingénieurs, les fournisseurs et les équipes de déploiement. Sans être responsable de la conception ou de l'implantation technique, vous devez être en mesure de comprendre les enjeux, de remettre en question certaines hypothèses et de faciliter la prise de décisions éclairées.
• Capacité à lire et interpréter avec précision les plans et documents de construction.
• Connaissance des normes OSHA ou volonté d'obtenir la certification OSHA 30.

Renseignements complémentaires

Ce rôle exige une grande capacité d'adaptation afin de répondre aux exigences des différentes phases de déploiement et aux horaires variables qui y sont associés.

Les personnes candidates doivent être à l'aise dans des environnements complexes et à rythme soutenu, où la prise de décision sur le terrain joue un rôle déterminant dans la réussite des projets.

Job Description We are seeking an experienced Project Manager, where you will serve as the critical bridge between what was sold and what is realized for our customers.

In this high-impact role, you will orchestrate end-to-end deployment projects — including large-scale GPU and network rack installations — on-site within customer data center environments, ensuring every solution lands on time, on budget, and fully aligned to contracted outcomes.

You will operate at the intersection of hands-on delivery excellence and strategic advisory, leveraging predictive risk insights and an AI-forward mindset to drive measurable customer value.

What You'll Achieve You will evolve beyond traditional project management into the role of a trusted value orchestrator — someone who doesn't just track milestones but actively shapes customer confidence, mitigates risk before it materializes, and identifies lifecycle value and expansion opportunities throughout every engagement. From managing daily workflows and shift-level task sequencing to resolving real-time onsite challenges, your work will directly ensure that the promise made during the sale becomes the reality experienced by the customer, reinforcing Dell Technologies' reputation as an outcomes-driven partner.

You will:

• Travel regularly to customer data center sites to lead deployment activities — including GPU, network, and large-scale compute rack installations — coordinating cross-functional stakeholders and maintaining hands-on visibility into daily workflows, shift activities, and site readiness.
• Serve as the customer's trusted advisor and value orchestrator, translating contracted scope into realized outcomes while acting as the primary onsite point of contact for deployment status, risk escalation, and issue resolution across logistics, installation, and construction readiness.
• Deploy predictive risk insights to identify early warning signals — such as schedule slippage, resource gaps, vendor delays, or site-readiness blockers — and intervene proactively to protect delivery timelines and customer confidence.
• Drive lifecycle value and expansion opportunities by maintaining a consultative lens throughout the engagement, providing clear daily and shift-level reporting to program leadership, and surfacing areas where additional Dell Technologies solutions can accelerate the customer's business objectives.
• Embrace change, emerging technologies, and AI-driven tools to continuously improve delivery methodologies, reporting accuracy, and stakeholder coordination across complex, multi-workstream data center deployments.

• 10–12 years of experience in project or program management within technology services, IT infrastructure deployment, or data center operations, with a proven track record of delivering complex, customer-facing deployment projects.
• Exceptional communication, coordination, and stakeholder management skills, with the ability to operate as a credible onsite lead and advisor to technical teams, vendors, contractors, customer executives, and internal leadership simultaneously.
• Demonstrated ability to manage multiple concurrent deployment workstreams, balancing scope, schedule, cost, and quality — including daily task tracking, issue troubleshooting, and transparent reporting to program leadership.
• Willingness and ability to travel frequently (~50%) to customer data center sites across the Canada, including extended onsite rotational periods as project demands require.
• Demonstrated ability to apply formal problem-solving and issue-resolution methodologies to maintain project momentum, particularly during the real-time troubleshooting and escalation scenarios common in large-scale deployments.

• Proficiency with project management tools such as Microsoft Project and related scheduling platforms. These roles will be responsible for developing, maintaining, and adjusting complex, multi-workstream deployment plans throughout the project lifecycle.
• A genuine enthusiasm for AI, automation, and emerging technologies — particularly experience with AI data center networking technologies and high-performance fabrics such as InfiniBand, NVIDIA NVLink, and 400G/800G Ethernet. While detailed design and implementation expertise is not required, an understanding of these technologies supports more effective installation sequencing, cross-functional coordination, risk identification, and escalation management.
• Strong technical acumen that enables effective engagement with architects, engineers, vendors, and deployment teams. While these roles are not expected to perform technical design or implementation work, technical fluency helps build credibility, facilitates informed decision making, and allows the PM to challenge assumptions, ask the right questions, and drive discussions toward resolution rather than simply serving as an intermediary.
• Ability to accurately read and understand construction documents/plans.
• Familiarity with OSHA standards, or a willingness to obtain OSHA 30 certification.

operation in multi-employer, multi-vendor construction or data center environments where safety responsibilities are shared across multiple parties.

This role requires flexibility to support varying schedules and deployment phases.

Candidates must be comfortable working in dynamic, high-pressure environments where onsite decision-making is critical.

Dell is committed to fair and equitable compensation practices.

The salary range for this position is $132,800 to $ 182,600.

Dell Canada Inc. (“Dell”) is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential.

We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification.

As part of our commitment to accessibility for all persons with disabilities, Dell will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities.

If you are selected for an interview and you need accommodation, please contact your recruiter.