Generative AI and Machine Learning Developer

The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on enhancing client experience, driving acquisitions, cross-sell and revenue growth.

The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and AI/ML techniques to drive data driven business outcomes in collaboration with business and product partners.

The team works on building and operating Generative AI and deep learning solutions - Design, implement, and scale production‑grade AI applications end‑to‑end—from data ingestion and model services to user‑facing interfaces, observability, and secure deployments.

The role will be Spec Analytics Intmd Analyst (C11) in the TTS Analytics team

The role will report to the AVP or VP leading the team.

The role will involve working on

Multiple analyses through the year on business problems across the client experience for the TTS business

This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (unstructured data like emails, call transcripts, etc., client profile & engagement data, transactions & revenue data, digital data, etc.) to provide data driven insights to business partners and functional stakeholders

As a key contributor to ideation on analytical projects to tackle strategic business priorities

The role will require endless curiosity, as ambiguity and open-ended questions are a core part of the team’s work

Own end‑to‑end delivery of AI‑powered products: requirements, design, implementation, testing, deployment, and support.

Apply GenAI techniques (prompt engineering, RAG, fine‑tuning) and deep learning methods to solve practical user and business problems.