General Manager

Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals

· Responsible for developing and maintaining Krystal 9 operating systems

· Develops sales forecast and creates schedules to ensure Quality, Service and Cleanliness will be met

· Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs

· Reviews inventory efficiencies to create product (truck) orders

· Reviews inventory and evaluates food costs

· Controls food and equipment inventory, conducts daily and weekly inventory counts and keeps inventory records

· Creates, communicates, implements and follows up on operations and financial action plans.

· Analyzes sales and labor results throughout and after each shift

· Maintains Brand operating standards for product procedures, cleanliness standards and service expectations

Ensures the restaurant is a safe, sanitary and appealing place for everyone

· Monitors and maintains compliance with health, safety, cleanliness, security and fire policies, standards and regulations.

· Identifies problems, conducts high-level troubleshooting and seeks repair(maintenance) support for restaurant equipment to ensure equipment is operational

· Excellent people leadership and guest service skills required

· Ability to work in a fast paced environment

· Ability to communicate effectively with guests, team members and Above Restaurant Leaders

· Ability to resolves issues in compliance with Krystal standards

· Available to work all shifts, weekends and holidays

· Must have high school diploma or equivalent

· Minimum of 3 years management experience

· Must be able to lift up to 50 pounds of force frequently to move objects

· Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds

· Consistently handles product preparation

· Ability to kneel and follow proper lifting procedures

· Consistently lifts for product preparation, stocking and inventory