General Manager - Eagle & Child Pub

Essential Skills, Qualifications & Experience

• Significant management experience within a premium hospitality, destination pub, or high-end food and beverage operation.
• Commitment to delivering exceptional hospitality, developing people and creating outstanding guest experiences.
• Experience working closely with chefs and culinary teams to develop food and beverage offerings.
• Proven ability to lead, motivate and develop high-performing teams.
• Strong commercial acumen with experience managing budgets, labour costs, stock control and financial performance.
• Experience delivering exceptional guest experiences and maintaining high service standards.
• Strong leadership skills with the ability to balance strategic thinking and hands-on operational management.
• Experience recruiting, coaching, training and developing employees.
• Excellent communication, stakeholder management and team engagement skills.
• Strong organisational, planning and problem-solving abilities.
• Sound knowledge of food and beverage operations and service standards.
• Knowledge of health and safety, food safety and compliance requirements within a hospitality environment.
• Ability to work collaboratively across multiple teams and stakeholders.
• Flexible, adaptable and committed to continuous improvement and operational excellence.

Desirable Skills, Qualifications & Experience

• Experience leading promotional, PR, community engagement or brand-building activities.
• Experience using EPOS, stock management and forecasting systems.
• Track record of driving revenue growth, improving profitability and identifying commercial opportunities.

We offer the following benefits

• Salary – Up to £70,000 (dependent on experience) plus travel allowance & bonus
• Enhanced holiday. Our annual leave allowance is 25 days plus 8 bank holidays and an additional 3 days between Christmas and New Year. You will also have the opportunity to purchase an additional 5 days annual leave in January and July.
• Pension - Employer contribution 7.5%, minimum employee contribution 5%
• Life Assurance.
• Income Protection
• Private Medical Insurance as standard for you, your partner and any dependents. Including hospital Cash Plan
• Employee discounts
• Electric car scheme
• Nursery Salary Sacrifice scheme
• Cycle to Work Scheme
• Family Planning
• Neurodiversity support including advise and assessments
• Coaching & Therapy services

Working Together – What It Involves