General Manager - Delta Hotels City Center Doha
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Key skills for this role
About the Role
Delta Hotels City Center Doha seeks an experienced General Manager to lead hotel operations, drive financial performance, and ensure guest satisfaction. The ideal candidate has 1-3 years of GM experience and a strong operational background in hospitality.
Key Skills for This Role
Responsibilities
- Lead all day to day hotel operations across Rooms Division, Food & Beverage, and support departments
- Drive revenue growth and profitability through effective cost controls and revenue management strategies
- Champion a guest centric culture focused on service excellence and memorable experiences
- Build, lead, and inspire a high performing leadership team
- Ensure strict adherence to Marriott International and Delta Hotels brand standards
- Collaborate with Sales & Marketing to position the hotel competitively within the Doha market
Requirements
- Bachelor's Degree in Hospitality Management, Business Administration, or related field
- 1 3 years of experience as a General Manager or in a senior hotel leadership role
- Strong operational background (Rooms Division, F&B, or similar)
- Experience within Marriott or an international hotel brand is preferred
Full Job Posting
Position Summary
- The General Manager is responsible for the overall leadership, operational performance, and financial success of Delta City Center Doha.
- This role is ideally suited to a General Manager (1–3 years of GM experience) with a strong foundation in hotel operations.
Key Responsibilities
- Lead all day to day hotel operations across Rooms Division, Food & Beverage, and support departments.
- Leverage strong operational expertise to ensure seamless service delivery and consistent execution of brand standards.
- Maintain high visibility within the hotel, engaging with guests and associates to drive service excellence.
- Ensure property condition standards are maintained through proactive maintenance and housekeeping oversight.
- Drive revenue growth and profitability through effective cost controls and revenue management strategies.
- Analyze financial reports, budgets, and forecasts to identify opportunities and address performance gaps.
- Ensure achievement of GOP, RevPAR, and other key financial metrics.
- Champion a guest centric culture focused on service excellence and memorable experiences.
- Monitor guest feedback platforms (e.g., GSS, online reviews) and implement improvement actions.
- Ensure prompt and effective resolution of guest concerns.
- Build, lead, and inspire a high performing leadership team.
- Recruit, develop, and retain talent with a focus on succession planning.
Qualifications & Experience
- Bachelor’s Degree in Hospitality Management, Business Administration, or related field.
- 1–3 years’ experience as a General Manager or in a senior hotel leadership role ready for first or early GM assignment.
- Strong operational background (Rooms Division, F&B, or similar).
- Experience within Marriott or an international hotel brand is preferred.
- Proven track record in driving operational excellence and guest satisfaction.
Key Competencies
- Strong operational acumen
- Leadership and team development
- Financial and commercial awareness
- Problem solving and decision making
- Guest centric mindset
- Adaptability and resilience in a dynamic environment
About Delta Hotels by Marriott
- Delta Hotels provide a seamless travel experience designed for the modern frequent traveler.
- Delta Hotels by Marriott is rapidly expanding across markets all around the world.
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