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Lead an interdisciplinary team of Managers, Sales Consultants and front line employees;
Build a strong team: sources, selects and onboards key talent;
Actively plan for succession;
Develop employees: coaches and manages performance.
Expect personal accountability
Recognize and rewards results
Ensure focus on our 4 key results: Financial, Customer Service, Employee Engagement, Managing Reputational Risk
Lead culture;
Engage employees.
Apply service standards to decision making;
Align with our RESPECT values;
Communicate the importance of looking through the lens of the customer.
Experience in a the Retirement Living, Hospitality, or another relevant sector;
Minimum of 3-5 years’ experience in a leadership role;
Very strong communication skills and the ability to interact with residents, families, community professionals and various outside partners;
Demonstrated decision-making, problem-solving, and budget management skills.
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At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.
Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448.
Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
Verified company details for this employer are not available yet.
CAD 100000-115000 yearly / year
Full-time
Mid · 3+ years experience
Onsite
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