General Manager (CA, Palmdale)

Administration and Organizational Responsibilities ? Demonstrate a working knowledge of all standard operating procedures and policies ? Communicate and implement company policies and procedures ? Encourage staff to work as a team and be productive ? Demonstrate an ability to take decisive action ? Proactively recruit, interview, and hire talented team members Sales Management ? Demonstrate the ability to lead, motivate, and manage a team ? Achieve desired revenue targets, as measured through KPI's, through the leadership and motivation of sales staff ? Implement company marketing programs generate new sales leads ? Ensure that team maintains proper tracking of leads ? Emphasize the importance of staff involvement in the community and neighborhood businesses and recruit new local businesses into partnership programs Operational Responsibilities ? Support personnel related problems or difficulties by following company procedure and documentation ? Resolve customer complaints in an expeditious and tactful manner following company procedure and documentation ? Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the customer ? Ensure the facility meets standards for cleanliness, maintenance, safety, and security ? Ensure malfunctioning equipment is repaired promptly ? Ensure proper inventory of equipment parts ? Assist in the processing, submission, and approval of payroll Financial Responsibilities ? Exhibit an understanding of revenue budgets and payroll expenses ? Establish controls of expenses and purchasing supplies. ? Demonstrate a deep understanding of expense management ? Demonstrate an ability to articulate variances in revenue/sales/expenses versus budget.

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