General Management Leadership Development Program

Location: Assigned Region (North, East, South, West, Midwest, or Southeast) with extensive company-paid travel

Relocation: Required upon successful completion

Launch Your Career as a Future General Manager

West Shore Home's Emerging Leader Program is a highly selective, 12-month rotational experience designed for ambitious, high-performing professionals who aspire to lead a business, build high-performing teams, and make meaningful operational and financial decisions.

Throughout the program, you'll gain hands-on experience across Sales, Operations, and Corporate functions while working alongside experienced leaders responsible for running multi-million-dollar branches.

You'll develop the business acumen, operational expertise, and leadership capability needed to transition into a General Manager role upon successful completion of the program.

If you're energized by solving complex business challenges, leading people, and taking ownership of results, this program is designed for you.

Over the course of the program, you'll build a comprehensive understanding of every aspect of operating a successful branch by rotating through key areas of the business, including:

Develop a deep understanding of our customer experience by completing our industry-leading sales training, conducting in-home sales appointments, and partnering with branch leadership to learn how revenue growth, customer satisfaction, and team performance drive business success.

Work alongside operational leaders to understand installation, warehouse operations, scheduling, customer fulfillment, service, safety, and branch execution while gaining firsthand experience managing the systems that deliver exceptional customer outcomes.

Partner with cross-functional teams including Marketing, Consumer Finance, Talent Acquisition, and Customer Operations to understand how strategic decisions support branch performance, profitability, and long-term growth.

By the end of the program, you'll have developed experience in:

• Cross-functional business leadership
• Financial and operational decision-making
• People leadership and coaching
• Sales and revenue management
• Operational excellence and process improvement
• Business analytics and performance management
• Strategic thinking and problem solving
• Leading through change in a fast-paced environment

We're looking for future business leaders who are curious, driven, and eager to take on meaningful responsibility early in their careers.

Successful candidates typically possess:

• MBA or other relevant master's degree preferred
• Bachelor's degree with significant professional experience may be considered for exceptional candidates
• Demonstrated leadership experience through work, internships, military service, athletics, campus organizations, or other leadership opportunities
• Strong analytical and problem-solving abilities
• Excellent communication and relationship-building skills
• A willingness to travel extensively throughout the program
• Geographic flexibility and willingness to relocate to any West Shore Home branch location upon successful completion of the program

Why West Shore Home?

At West Shore Home, you'll join one of the nation's fastest-growing home remodeling companies, operating in more than 40 markets across the country.

• Accelerated path toward General Management
• Exposure to senior leadership
• Cross-functional rotational experience
• Housing assistance provided throughout the program
• Relocation assistance
• Competitive salary and comprehensive benefits
• Nationwide career opportunities upon graduation

West Shore Home is proud to be recognized as a USA TODAY Top Workplaces USA employer, earning national recognition for our leadership, purpose, values, and employee experience.

Our mission to Bring Happiness to Every Home® extends beyond our customers.

We invest in developing our people, strengthening our communities, and creating meaningful career opportunities for future leaders.