Full Time Receptionist- LLC

· To efficiently operate the telephone system, ensuring that caller's enquiries be answered promptly and transferred to the relevant member of staff accordingly.

· To maintain cash tills and sundry debtor accounts in respect of bookings and membership, issuing tickets and receipts as necessary.

· To complete daily returns in accordance with the Trust’s financial regulations.

· To promote effective relationships with customers and members of the public, seeking to provide a sales-orientated approach as appropriate.

· To process till and booking functions utilising the computerised booking system.

· To exercise control over all entries into the building ensuring that all due monies are collected.

· To ensure the effective health and safety management of all visitors and contractors into the facility.

· To ensure that good communication is maintained with the administration department to ensure customer information is relevant and up to date.

· To ensure that all stationery and publicity material is up to date and displayed as required.

SPECIFIC DUTIES Contd.

· To proactively inform customers of the direct debit options, and pricing structure.

· To co-ordinate and maintain the Centre’s lost property procedure.

· To work on a pre-arranged shift rota.

· Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.

· To carry out any other duties which fall within the broad spirit, scope, levels and purpose of this job description.

· To attend meeting and any training as directed by the Manager.

· To ensure that reasonable care is taken at all times for the health, safety and welfare of you and other persons, and to comply with policies and procedures relating to health and safety within the Trust.

· To adhere to the Trust’s policies and procedures.

This job description is not intended to exclude any task, which the post holder might reasonably be required to undertake. Job descriptions will be subject to review on an annual basis subject to the Trust’s priorities.