Full-time Client Advisor - Miami Design District

…A PERFORMANCE-DRIVEN SALESPERSON WHO CONSISTENTLTY SEEKS TO ACHIEVE SALES TARGETS THROUGH SELLING TECHNIQUES & COLLABORATION

Plays a central role on the sales floor , increasing boutique sales and achieving the objectives, by working on his/her own KPIs, always delivering memorable experiences & services in store

Supports colleagues & other team members in the boutique

Always has omnichannel sales in mind to ensure the best client experience (taking into consideration all possible clients’ touchpoints)

Proposes new ideas to develop sales (merchandising, events, product mix…)

…A CLIENT DEVELOPMENT SPECIALIST WHO LEVERAGES ALL AVAILABLE RESOURCES TO BUILD LONG-LASTING PERSONAL CONNECTIONS WITH CLIENTS

Embodies TAG Heuer’s brand DNA and acts as a passionate Brand Ambassador in and outside the boutique , especially at events

Achieves individual clienteling objectives (number of outreaches, appointments, sales from appointments…), leveraging all the tools provided

Ensures qualitative client data collection and leverages the data to address clients in a personally relevant way, capitalizing on all opportunities to grow the business

Communicates the brand story & DNA in an inspiring way , as well as advantages and technical details to build trust and long-lasting relationship

Contributes to all daily processes under the supervision of the Boutique management (inventory, cash, security, store opening and closing…)

Leverages properly all tools (CEGID, Salesforce) and performs VM

Coordinates Aftersales operations until the return of the watch