Fulfillment Center Supervisor
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Key skills for this role
Role Overview
Amazon Operations is expanding its team across first-mile fulfillment centers, middle-mile sortation centers, and final-mile delivery stations.
The supervisor oversees shift management and supports the movement of customer orders through the operations chain.
Key Skills for This Role
Full Job Posting
Description
Amazon Operations is expanding its team across first-mile fulfillment centers, middle-mile sortation centers, and final-mile delivery stations.
The supervisor oversees shift management and supports the movement of customer orders through the operations chain.
Key Job Responsibilities
- Create and cultivate a safe working environment by identifying safety opportunities across the work area.
- Manage and train associates to help deliver service for customers.
- Ensure customer orders are fulfilled in line with quality and safety guidelines.
- Provide critical shift-related information to frontline management and operators.
- Adjust labor allocation throughout shifts to meet and exceed plans and forecasts.
- Engage with support functions and departments on process readiness, 5S, safety, and training.
- Help solve logistics and supply chain challenges through data analysis, innovation, and process optimization.
Basic Qualifications
- At least 1 year of Microsoft Word, Excel, and Outlook experience.
- Ability to lift up to 49 pounds and stand or walk during shifts lasting up to 12 hours.
- Ability to frequently push, pull, squat, bend, and reach.
- Ability to work 40 hours per week and overtime as required.
- High school diploma or equivalent.
- Availability for flexible schedules including weekends, nights, and holidays.
Preferred Qualifications
- Knowledge of Lean, Six Sigma, and Kaizen techniques is preferred.
Workplace and Schedule
- The role is based in an operations facility and requires physical activity during shifts of up to 12 hours.
- The schedule may include weekends, nights, holidays, and overtime.
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