FSQA Associate

Open and document formal quality investigations under the direction of the Sr. Manager, FSQA.

Gather supporting evidence: lab results, batch records, cutting forms, supplier COAs, and CS complaint history.

Coordinate with co-mans and suppliers to collect root cause data.

Draft investigation reports and CAPA documentation for the Sr. Manager, FSQA's review and sign-off.

Support food safety investigations (e.g., micro, raw materials, food production records)

Log all test results, hold/release decisions, and complaint data into the internal compliant trackers.

Maintain the co-man and supplier quality document library — chase certificates, food safety docs, EPR packaging info, and keep documents current.

Produce the weekly QA digest (internal compliant trackers, CS-Food channel summary, weekly team meeting highlights).

Pull data inputs for the Sr. Manager, FSQA's period reporting and trend analyses.

Participate in co-man and 3PL quality calls as the standing QA representative.

Handle communication with 3PLs — hold/release instructions, tickets, and sample inspections.

Communicate with the CS team to address customer food quality inquiries and complaints, providing investigation results and feedback.

You hold a Bachelor's degree in Food Science, Microbiology, Animal Science, or a related field.

You have 1–3 years of experience in a food, beverage, or pet food QA role.

You have working knowledge of micro testing protocols (APC, listeria, salmonella, E. coli) and lab coordination workflows.

You are strong communicator — comfortable working across co-mans, labs, CS, and internal ops via Slack and email.

You have demonstrated attention to detail with high-volume documentation work.

You are comfortable with ambiguity and the operational tempo of a fast-growing CPG.

You're willing to travel

Nice to have: HACCP and/or PCQI certification. Prior experience with co-man networks and SARF/cutting form workflows. Pet food, fresh food, or freeze-dried manufacturing experience. Exposure to investigation/CAPA methodology. Comfort with AI-assisted workflows.

HACCP and/or PCQI certification.

Prior experience with co-man networks and SARF/cutting form workflows.

Pet food, fresh food, or freeze-dried manufacturing experience.

Exposure to investigation/CAPA methodology.

Comfort with AI-assisted workflows.