indeed
Front office Officer
Abar hotel apartment
Dubai, UAE
Onsite
AED 1,500/month
Discovered 2 weeks ago
Front office operationsGuest servicesCheck-in and check-outReservation managementPayment processingGuest complaint resolution
Free
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Front office operationsGuest servicesCheck-in and check-out
Role Overview
Front Office Officer role in a hotel apartment environment.
The position supports guest reception, reservations, payments, room readiness coordination, and hotel service standards.
Key Skills for This Role
Front office operationsGuest servicesCheck-in and check-outReservation managementPayment processingGuest complaint resolution
Full Job Posting
Role Overview
Front Office Officer role in a hotel apartment environment.
The position supports guest reception, reservations, payments, room readiness coordination, and hotel service standards.
Key Responsibilities
- Welcome and assist guests professionally and courteously.
- Handle check-in, check-out, reservations, guest inquiries, requests, and complaints.
- Answer telephone calls and respond to emails professionally.
- Coordinate with housekeeping and maintenance for room readiness.
- Maintain guest records and process payments.
- Promote hotel services and upsell room categories where applicable.
- Maintain a clean and presentable reception area.
- Follow company policies, SOPs, and service standards.
Requirements
- Arabic native-language fluency is mandatory.
- Freshers and experienced candidates may apply.
- Candidates should provide professional guest assistance and communication.
- Candidates should accurately handle reception, reservation, record, and payment processes.
Compensation
- Pay is AED 1,500 to AED 2,000 per month.
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