naukri
Front Office
AL TOWBA GENERAL TRADING CO. L.L.C
Dubai, UAE
Mid-Senior
3 months ago
ReceptionistCustomer Service RepresentativeTeam CollaborationCustomer ServiceHotel ReceptionistBilling and Payments
Free
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ReceptionistCustomer Service RepresentativeTeam Collaboration
About the Role
Assist guests with check-in and check-out, address inquiries, and coordinate with teams while demonstrating problem-solving skills and knowledge of hospitality operations.
Key Skills for This Role
ReceptionistCustomer Service RepresentativeTeam CollaborationCustomer ServiceHotel ReceptionistBilling and Payments
Full Job Posting
Overview
- Greet and assist guests upon arrival, ensuring a warm and welcoming atmosphere that sets the tone for their stay.
- Manage the check-in and check-out process efficiently, utilizing reservation systems to handle guest requests and preferences.
- Address guest inquiries and concerns promptly, demonstrating exceptional problem-solving skills to enhance guest satisfaction.
- Coordinate with housekeeping and maintenance teams to ensure rooms are ready and meet quality standards for guest arrival.
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