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Front of House Manager
The Container
, KSA
Part Time
Manager
Onsite
Front of House ManagementCustomer ServiceTeam LeadershipQueue ManagementEvent OperationsEnglish
Free
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Front of House ManagementCustomer ServiceTeam Leadership
About the Role
The Container is hiring a part-time Front of House Manager for events in Jeddah. The role involves managing guest-facing operations at the venue entrance, supervising staff, and ensuring a professional arrival experience.
Key Skills for This Role
Front of House ManagementCustomer ServiceTeam LeadershipQueue ManagementEvent OperationsEnglish
Responsibilities
- Manage guest facing operations at the venue entrance
- Supervise the front of house team
- Support guest entry and ensure an organized and professional arrival experience
- Work closely with operations, security, and ticketing teams to manage guest flow
- Resolve entry related issues and ensure admission procedures are followed correctly
- Conduct pre event briefings, assign staff positions, and monitor entrance readiness
- Support ticket checks, manage queues, assist guests, and address concerns at the entrance in real time
Requirements
- Previous experience in front of house, hospitality, events, nightlife, or venue operations
- Fluent in both English and Arabic
- Strong communication and customer service skills
- Ability to lead, brief, and supervise front of house staff
- Strong organizational and problem solving abilities
- Ability to remain calm and professional in a fast paced event environment
- Understanding of guest entry, queue management, ticketing procedures, and venue safety
- Ability to coordinate effectively with operations, security, and ticketing teams
- Availability to work on site every Thursday and Friday, including evenings and late night event hours
Full Job Posting
Company Description
- The Container is a purpose built modular events venue designed to set a new standard for live experiences in Saudi Arabia.
- Located in Jeddah, the venue offers highly flexible indoor and outdoor spaces for large scale music events, cultural programming, brand activations, and private functions.
- Built with a modular container system, it is engineered for efficient operations, optimized crowd flow, and high quality production.
Role Description
- The Front of House Manager is a part time, on site role based in Jeddah, Saudi Arabia.
- The position requires availability on Thursdays and Fridays during event hours.
- The role is responsible for managing guest facing operations at the venue entrance, including supervising the front of house team, supporting guest entry, and ensuring an organized and professional arrival experience.
- The Front of House Manager works closely with the operations, security, and ticketing teams at the door to manage guest flow, resolve entry related issues, and ensure that admission procedures are followed correctly.
- Key responsibilities include conducting pre event briefings, assigning staff positions, monitoring entrance readiness, supporting ticket checks, managing queues, assisting guests, and addressing concerns at the entrance in real time.
Qualifications
- Previous experience in front of house, hospitality, events, nightlife, or venue operations.
- Fluent in both English and Arabic.
- Strong communication and customer service skills.
- Ability to lead, brief, and supervise front of house staff.
- Strong organizational and problem solving abilities.
- Ability to remain calm and professional in a fast paced event environment.
- Understanding of guest entry, queue management, ticketing procedures, and venue safety.
- Ability to coordinate effectively with operations, security, and ticketing teams.
- Availability to work on site every Thursday and Friday, including evenings and late night event hours.
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