Front Desk Team Leader Element City Center
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Key skills for this role
About the Role
Element City Center Doha is hiring a Front Desk Team Leader to oversee guest check-in/out, address requests, and assist with luggage. The role requires leading by example and ensuring a memorable guest experience.
Key Skills for This Role
Responsibilities
- Process guest check in and check out smoothly
- Address guest requests and complete reports
- Share highlights of the local area with guests
- Assist guests with loading/unloading vehicles and transporting luggage
- Lead by example and ensure team delivers exceptional service
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 50 pounds without assistance and 100 pounds with assistance
Full Job Posting
Position Summary
- Our jobs aren’t just about giving guests a smooth check in and check out.
- We want to build an experience that is memorable and unique.
- Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
- They are empowered to move about their space and do what needs to be done.
- Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transa
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Additional Information
- Creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards.
- Ensuring your uniform, personal appearance, and communications are professional.
- Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps).
- Taking a hands on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).
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