Front Desk Receptionist
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Key skills for this role
About the Role
Manage front desk operations of a salon, greeting clients, scheduling appointments, handling payments, and managing stock inventory. Requires 3 years of salon experience and Arabic language skills.
Key Skills for This Role
Responsibilities
- Greet clients and offer refreshments
- Schedule appointments and manage salon calendar
- Answer phones and respond to client inquiries
- Handle cash and credit card transactions
- Maintain cleanliness and organization of reception area
- Assist with filing, data entry, and client records
- Manage inventory of salon supplies and products
- Address client complaints and resolve issues
Requirements
- 3 years of salon experience
- Arabic language (Required)
- English language (Preferred)
Full Job Posting
Job Description
- Manage the front desk operations of a salon, greeting clients, scheduling appointments, handling payments, managing stock inventory, etc. To play a key role in creating a positive client experience.
Core Duties
- Client Interaction: Greeting clients, offering refreshments, and ensuring a welcoming atmosphere.
- Appointment Management: Scheduling appointments, managing the salon's calendar, and sending out appointment reminders.
- Communication: Answering phones, responding to client inquiries via phone, email, or in person, and relaying information to stylists.
- Payment Processing: Handling cash, credit card transactions, and issuing receipts.
- Maintaining the Reception Area: Keeping the reception area clean, tidy, and organized.
- Administrative Tasks: Assisting with filing, data entry, and maintaining client records.
- Inventory Management: Ensuring the salon is stocked with necessary supplies and products.
- Customer Service: Addressing client complaints and feedback, and resolving issues as needed.
Skills Required
- Excellent Communication Skills: Both verbal and written communication are essential for interacting with clients and staff. Preferred English and Arabic speaking skills
- Strong Organizational Skills: The ability to manage appointments, maintain records, and multitask effectively is crucial.
- Customer Service Orientation: A friendly and helpful demeanor is necessary for creating a positive salon experience.
- Proficiency with Technology: Basic computer skills and familiarity with salon management software are often required.
- Problem Solving Skills: The ability to handle client inquiries, address complaints, and resolve issues effectively.
- Sales Skills: Upselling services and products to clients is a common expectation.
Pay
- Pay: AED6,000.00 AED7,000.00 per month
Experience and Language
- Experience: Salon: 3 years (Required)
- Language: Arabic (Required)
- Language: English (Preferred)
Work Location
- Work Location: In person
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