Front Desk Receptionist
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Key skills for this role
About the Role
Medpalm Clinic in Dubai seeks a Russian-speaking Front Desk Receptionist for its premium clinic. Responsibilities include patient registration, cash handling, and maintaining high service standards.
Key Skills for This Role
Responsibilities
- Meet, counsel, and support patients, providing a high level of service
- Register patients for appointments and coordinate doctors' schedules
- Maintain medical records, execute contracts and receipts
- Receive telephone calls and provide comprehensive information about services
- Maintain order and comfort in waiting areas, doctor's offices, and toilet rooms
- Interact with cleaning and maintenance services
- Provide individualized care to each patient
- Ensure compliance with highest standards of service and quality of care
- Coordinate work with the clinic's medical staff
- Work with cash register and maintain cash records
Requirements
- Experience in Dubai as an administrator or similar position from 1 year in clinics, VIP beauty salons, or 5* hotels
- Higher or specialized secondary education
- Knowledge of Russian and English at a high level (oral and written)
- Confident PC user, knowledge of medical programs
- Excellent communication skills
- High level of responsibility, attentiveness, and stress resistance
- Benevolence, ability to work with demanding clients
- Knowledge of medical record keeping protocols and VIP customer service standards
Full Job Posting
About the Clinic
- Dubai's first Premium expert level clinic with preventive techniques based on evidence based medicine.
Responsibilities
- Meeting, counseling and patients support, providing a high level of service.
- Registering patients for appointments, coordinating doctors' schedules.
- Maintaining medical records, execution of contracts and receipts.
- Receiving telephone calls, providing comprehensive information about the services provided.
- Maintaining order and comfort in waiting areas, doctor's offices and toilet rooms.
- Interaction with cleaning and maintenance services.
- Providing individualized care to each patient.
- Ensuring compliance with the highest standards of service and quality of care.
- Coordination of work with the clinic's medical staff.
- Working with cash register, maintaining cash records.
Requirements
- Experience in Dubai as an administrator or in a similar position from 1 year in clinics, VIP beauty salons, 5* hotels.
- Higher or specialized secondary education.
- Knowledge of RUSSIAN and ENGLISH languages at a high level (oral and written).
- Confident PC user, knowledge of medical programs.
- Excellent communication skills, competent oral and written speech.
- High level of responsibility, attentiveness and stress resistance.
- Benevolence, ability to work with demanding clients.
- Knowledge of medical record keeping protocols and VIP customer service standards.
Terms
- Decent system of payment from 7000 AED + %
- Work schedule: 2/2, from 9:00 to 21:00.
- Official employment.
- After 3 months of work is provided with a medical package from the clinic.
- Premium location on Jumeirah 1.
- Friendly and professional team.
- Comfortable working conditions in the Premium clinic.
- Opportunity for career growth and professional development.
- Training and professional development at the expense of the employer.
Job Type
- Full time
- Pay: From AED7,000.00 per month
- Work Location: In person
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