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Front Desk Receptionist
World Trade Center - Riyadh
Riyadh, KSA
Full Time
Entry
Onsite
2 weeks ago
Microsoft OfficeCRM SystemsCustomer ServiceCommunicationArabicEnglish
Free
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Microsoft OfficeCRM SystemsCustomer Service
About the Role
World Trade Center Riyadh is hiring a Front Desk Receptionist to deliver luxury-level service and support client engagement. You will manage front desk operations, handle inquiries, follow up on leads, and perform administrative tasks.
Key Skills for This Role
Microsoft OfficeCRM SystemsCustomer ServiceCommunicationArabicEnglish
Responsibilities
- Deliver a high end customer experience to all clients and visitors
- Manage front desk operations with professionalism and efficiency
- Handle walk ins, inquiries, and client interactions
- Proactively call and follow up with leads to convert them into clients
- Support sales efforts by promoting workspace solutions
- Maintain accurate records using CRM systems
- Prepare and provide regular reports on contacted leads and follow ups
- Perform daily administrative tasks
- Ensure the floor meets company standards and report any technical issues immediately
Requirements
- Previous experience in reception, hospitality, or customer service
- Experience in 5 star hotels or luxury environments is highly preferred
- Sales or Pre sales experience is a strong advantage
- Excellent communication and persuasion skills
- Fluent in Arabic and English
- Proficient in Microsoft Office and CRM systems
- Highly presentable, motivated, and detail oriented
Full Job Posting
About the Role
- We are seeking dynamic and professional individuals to join our team at World Trade Center Riyadh.
- This role is ideal for candidates passionate about delivering exceptional, luxury level service while actively contributing to client engagement and business growth.
Key Responsibilities
- Deliver a high end customer experience to all clients and visitors
- Manage front desk operations with professionalism and efficiency
- Handle walk ins, inquiries, and client interactions
- Proactively call and follow up with leads to convert them into clients
- Support sales efforts by promoting our workspace solutions
- Maintain accurate records using CRM systems
- Prepare and provide regular reports on contacted leads and follow ups
- Perform daily administrative tasks
- Ensure the floor meets company standards and report any technical issues immediately
Requirements
- Previous experience in reception, hospitality, or customer service
- Experience in 5 star hotels or luxury environments is highly preferred
- Sales or Pre sales experience is a strong advantage
- Excellent communication and persuasion skills
- Fluent in Arabic and English
- Proficient in Microsoft Office and CRM systems
- Highly presentable, motivated, and detail oriented
What We Offer
- Professional and supportive work environment
- Clear opportunities for career growth and development
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