Front Desk Receptionist

Success in this role will be measured by performance in the following areas:

• Reception Coverage. Maintain uninterrupted coverage of the front desk during posted business hours, with advance arrangements made for breaks, appointments and planned absences.
• Visitor Greeting Standard. Greet every arriving visitor promptly and notify the receiving employee without delay, so that no visitor is left waiting unacknowledged.
• Reception Area Presentation. Keep the lobby and reception area consistently clean, orderly and presentation-ready for unannounced client and partner visits.

• Call Handling. Answer incoming calls within a small number of rings and route them to the correct party on the first transfer, minimizing call-backs and misdirected calls.
• Message Accuracy. Capture and deliver messages accurately and promptly, including caller name, contact details and the nature of the request.

• Mail and Delivery Turnaround. Sort and distribute incoming mail and packages the same business day they are received, and prepare outgoing items ahead of daily pickup.
• Administrative Request Completion. Complete assigned administrative tasks and departmental support requests by their agreed deadlines.

Reliability and Professionalism

• Attendance and Punctuality. Maintain a consistent record of on-time attendance, recognizing that the front desk is the company's first point of contact.
• Handle company, employee and visitor information with discretion, with no breaches of confidentiality.
• Internal Service Feedback. Earn consistently positive feedback from employees, visitors, clients and vendors on professionalism and responsiveness.

• High school diploma or equivalent required.
• Previous receptionist, front desk, customer service, or administrative experience preferred.
• Professional and friendly demeanor with strong customer service skills.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize work in a busy corporate environment.
• Proficiency with Microsoft Office and standard office equipment.
• Ability to maintain confidentiality and demonstrate sound judgment.
• Dependable, punctual, and able to work effectively with employees at all levels of the organization.
• Ability to work independently while also functioning effectively as part of a team.

• Professionalism and positive attitude
• Customer service orientation
• Communication and interpersonal skills
• Organization and attention to detail
• Dependability and responsiveness
• Multitasking and time management

• On-site at the Piscataway corporate office; this is not a remote or hybrid position.
• Coverage of the front desk during posted business hours, with breaks and absences arranged in advance.
• Standing, walking and lifting of mail and packages as required by normal reception duties.
• Occasional flexibility in hours to support company meetings, visitors or events.

In return, we offer competitive compensation, along with comprehensive benefits, including medical and dental and vision benefits,

life insurance, a 401(k) and a corporate team environment with opportunity of advancement.

Also includes on-site company fitness gym, discounts on housing and home appliances .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.