Front Desk Receptionist (Only Female)
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Key skills for this role
About the Role
Preston Development in Dubai seeks a Receptionist cum Document Controller with strong customer service and organizational skills. The role involves greeting clients, managing calls and emails, handling escalations, and maintaining documents.
Key Skills for This Role
Responsibilities
- Greet and assist clients and visitors with professionalism and warmth
- Manage incoming calls and emails, ensuring prompt and accurate responses
- Handle customer inquiries and resolve escalations efficiently
- Maintain and organize documents, ensuring accuracy and easy retrieval
- Coordinate with internal teams to ensure smooth workflow and communication
- Support day to day office operations with a proactive approach
Requirements
- Proven experience in customer service, front office, or related roles
- Strong communication and interpersonal skills in Arabic and English
- Ability to handle challenging situations with tact and professionalism
- Proficiency in document management and organizational tools
- Attention to detail and proactive problem solving mindset
- Experience in handling escalations is a significant advantage
- Receptionist: 3 years (Required)
Full Job Posting
Job Description
- We are seeking a Receptionist cum Document Controller to join our team in Dubai. This role requires an individual with a strong background in customer service, exceptional organizational skills, and the ability to handle escalations effectively.
Key Responsibilities
- Greet and assist clients and visitors with professionalism and warmth.
- Manage incoming calls and emails, ensuring prompt and accurate responses.
- Handle customer inquiries and resolve escalations efficiently.
- Maintain and organise documents, ensuring accuracy and easy retrieval.
- Coordinate with internal teams to ensure smooth workflow and communication.
- Support day to day office operations with a proactive approach.
Qualifications and Skills
- Proven experience in customer service, front office, or related roles.
- Strong communication and interpersonal skills in Arabic, and English.
- Ability to handle challenging situations with tact and professionalism.
- Proficiency in document management and organizational tools.
- Attention to detail and a proactive problem solving mindset.
- Experience in handling escalations is a significant advantage.
What We Offer
- A collaborative and professional work environment.
- Competitive salary and benefits package.
- Opportunities for growth and professional development.
Important Application Requirement
- Applicants must submit their CV with a recent picture attached. Applications without a picture will not be considered.
Pay
- AED 3,000.00 AED 3,200.00 per month (listed twice, range up to AED 3,500)
Job Type
- Full time
Work Location
- In person
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