Front Desk Receptionist – Luxury Ladies Beauty Salon (Fluent English Required)
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Key skills for this role
About the Role
Be Beauty, a premium ladies beauty salon in Dubai, seeks a professional Front Desk Receptionist to be the first point of contact for clients. The role involves managing appointments, handling inquiries, processing payments, and maintaining a welcoming reception area.
Key Skills for This Role
Responsibilities
- Welcome clients with professionalism and a warm attitude
- Manage appointments, rescheduling, and cancellations
- Answer phone calls, WhatsApp messages, and customer inquiries
- Handle client check in and check out efficiently
- Process payments and issue invoices/receipts
- Maintain the reception area clean and organized
- Coordinate daily schedules with the beauty technicians
- Recommend salon services, memberships, and retail products
- Resolve customer concerns professionally
- Keep accurate client records and daily reports
- Assist with general administrative tasks
Requirements
- Fluent English (spoken and written)
- Previous experience as a receptionist, front desk agent, or customer service representative
- Excellent communication and interpersonal skills
- Professional appearance and positive attitude
- Strong organizational and multitasking abilities
- Comfortable using booking systems, POS systems, and Microsoft Office
- Ability to work in a fast paced environment
- Currently based in Dubai or willing to relocate
- Immediate availability is preferred
Full Job Posting
About Us
- We are a premium ladies beauty salon in Dubai, committed to delivering exceptional customer service and luxury beauty experiences. We are looking for a professional, organized, and customer focused Front Desk Receptionist to become the first point of contact for our clients.
Responsibilities
- Welcome clients with professionalism and a warm attitude.
- Manage appointments, rescheduling, and cancellations.
- Answer phone calls, WhatsApp messages, and customer inquiries.
- Handle client check in and check out efficiently.
- Process payments and issue invoices/receipts.
- Maintain the reception area clean and organized.
- Coordinate daily schedules with the beauty technicians.
- Recommend salon services, memberships, and retail products.
- Resolve customer concerns professionally.
- Keep accurate client records and daily reports.
- Assist with general administrative tasks.
Requirements
- Fluent English (spoken and written) – Mandatory.
- Additional languages such as Arabic, Portuguese, Russian, or Hindi are an advantage.
- Previous experience as a receptionist, front desk agent, or customer service representative.
- Excellent communication and interpersonal skills.
- Professional appearance and positive attitude.
- Strong organizational and multitasking abilities.
- Comfortable using booking systems, POS systems, and Microsoft Office.
- Experience with salon software (such as Fresha) is an advantage.
- Ability to work in a fast paced environment.
- Currently based in Dubai or willing to relocate.
- Immediate availability is preferred.
Pay
- From AED2,000.00 per month
Work Location
- In person
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