Front Desk Receptionist

About the Clinic

Role Overview

Requirements

• Previous experience as a Receptionist or Front Desk Executive in an aesthetic, medical, or premium healthcare clinic is mandatory.
• At least one year of medical receptionist experience is required.
• Strong practical knowledge of medical insurance procedures and claims is required.
• Experience with billing, payment collection, and reconciliation is required.
• Excellent verbal and written communication skills in English are required.
• Professional appearance, customer-service skills, attention to detail, and numerical accuracy are required.
• Candidates must be able to multitask, remain calm in a busy clinical environment, and work with a multidisciplinary team.
• Proficiency in clinic management systems, Microsoft Office, and digital communication platforms is required.
• UAE healthcare or clinic experience is required.

Pay

• Pay is AED 6,000 per month.

Responsibilities

• Serve as the first point of contact for patients and provide a professional, welcoming reception experience.
• Support a seamless and professional patient journey throughout the clinic.
• Manage reception and front desk activities in a medical and aesthetic clinic environment.
• Process and coordinate medical insurance procedures and claims.
• Handle billing, payment collection, and reconciliation accurately.
• Use clinic management systems, Microsoft Office, and digital communication platforms.
• Respond to patient inquiries and deliver exceptional customer service.
• Coordinate effectively with a multidisciplinary clinic team.