Front Desk Receptionist
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Key skills for this role
Role Overview
Serve as the first point of contact at the office.
Greet visitors, manage incoming calls, coordinate appointments, and maintain a welcoming environment.
Support efficient daily office operations.
Key Skills for This Role
Full Job Posting
About the Role
Serve as the first point of contact at the office.
Greet visitors, manage incoming calls, coordinate appointments, and maintain a welcoming environment.
Support efficient daily office operations.
Key Responsibilities
- Answer and route inbound calls professionally.
- Greet and assist visitors, provide information, and direct them appropriately.
- Schedule and confirm appointments using scheduling software.
- Enter and update client and visitor data accurately in the database.
- Manage daily office tasks, including mail distribution and supply inventory.
- Handle multiple tasks while prioritizing urgent requests.
- Collaborate with team members to support smooth office workflow.
Required Qualifications
- Have 1–3 years of front desk or customer service experience.
- Demonstrate strong telephone etiquette and clear communication skills.
- Be proficient with scheduling software and data entry tools.
- Have excellent time-management and multitasking abilities.
- Show attention to detail and commitment to confidentiality.
Nice to Have
- Experience with CRM or office management systems.
- Basic knowledge of office equipment and maintenance.
- Fluency in a second language.
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