indeed
Front Desk Receptionist
Benchmark Foods Trading LLC
Dubai, UAE
Full Time
Entry
Onsite
AED 3,000/month / month
3 weeks ago
Customer ServiceCommunicationMultitaskingTime ManagementProblem SolvingTeamwork
Free
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Customer ServiceCommunicationMultitasking
About the Role
Benchmark Foods Trading LLC is seeking a Front Desk Receptionist to welcome guests, manage reservations, and handle customer inquiries in a restaurant environment.
Key Skills for This Role
Customer ServiceCommunicationMultitaskingTime ManagementProblem SolvingTeamwork
Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Manage table reservations and seating arrangements
- Answer phone calls and respond to customer inquiries
- Coordinate with restaurant staff to ensure smooth guest flow
- Assist guests with special requests and provide information about menu offerings and promotions
- Handle customer feedback and escalate concerns to the Restaurant Manager when necessary
- Maintain the reception area in a clean and organized manner
- Record and update reservation details accurately
- Support restaurant operations during busy periods as required
- Ensure compliance with company policies and customer service standards
Requirements
- High School Diploma or equivalent
- Previous experience in a restaurant, hospitality, or customer service role preferred
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills
- Basic computer knowledge and familiarity with reservation systems
- Ability to work flexible shifts, including weekends and holidays
- Professional appearance and positive attitude
Full Job Posting
Overview
- The Front Desk Receptionist is responsible for welcoming guests, managing reservations, handling customer inquiries, and ensuring a positive first impression of the restaurant.
Key Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Manage table reservations and seating arrangements.
- Answer phone calls and respond to customer inquiries.
- Coordinate with restaurant staff to ensure smooth guest flow.
- Assist guests with special requests and provide information about menu offerings and promotions.
- Handle customer feedback and escalate concerns to the Restaurant Manager when necessary.
- Maintain the reception area in a clean and organized manner.
- Record and update reservation details accurately.
- Support restaurant operations during busy periods as required.
- Ensure compliance with company policies and customer service standards.
Qualifications & Requirements
- High School Diploma or equivalent.
- Previous experience in a restaurant, hospitality, or customer service role is preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Basic computer knowledge and familiarity with reservation systems.
- Ability to work flexible shifts, including weekends and holidays.
- Professional appearance and positive attitude.
Skills & Competencies
- Customer Service Excellence
- Communication Skills
- Multitasking Ability
- Time Management
- Problem Solving Skills
- Teamwork and Collaboration
- Attention to Detail
Salary
- Pay: AED3,000.00 AED4,000.00 per month
Working Conditions
- Restaurant environment.
- Standing for extended periods.
- Flexible working hours, including evenings, weekends, and public holidays.
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