indeed
Front Desk Receptionist
Best Western Plus Doha
Doha, QAT
Full Time
Entry
Onsite
2 weeks ago
Customer ServiceReservation SystemsCommunicationFront Desk Operations
Free
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Customer ServiceReservation SystemsCommunication
About the Role
Best Western Plus Doha is hiring a Front Desk Receptionist to handle guest check-ins, reservations, and inquiries. The role requires related experience and is open to female candidates with NOC.
Key Skills for This Role
Customer ServiceReservation SystemsCommunicationFront Desk Operations
Responsibilities
- Register guests promptly and provide necessary information
- Answer telephone calls courteously and take messages
- Handle room reservations efficiently
- Maintain daily Log Book and monitor key issuance
- Prepare daily reports such as Special Rate List and No Show List
- Assist with guest check in during busy hours
- Post charges to guest folios and maintain ledgers
Requirements
- Female
- Must have related experience
- Preferably in Qatar with NOC
Full Job Posting
About the Hotel
- Conveniently located in the heart of Doha near administrative, business and leisure attractions.
- Close to Doha International airport and the Corniche.
- Offers rooms, suites, spa, fitness center, swimming pool, and restaurants.
Duties
- Be constantly aware of room situation to obtain maximum occupancy.
- Attend to guests approaching Front Desk immediately and cordially.
- Register guests promptly and provide necessary information.
- Answer telephone promptly and clearly.
- Take room reservations effectively.
- Keep daily Log Book up to date.
- Monitor issuance and return of hotel keys.
- Complete overnight reports and Four Day Forecast.
- Prepare daily reports: Special Rate List, Upgrade List, No Show and Cancellation List.
- Handle guest mail, telephone messages, and packages.
- Issue keys and assist with check in during busy hours.
- Post charges to guest folios and maintain ledgers.
Qualifications
- Female
- Must have related experience.
- Preferably in Qatar with NOC.
- Salary depends on experience.
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