Front Desk Receptionist Cum Housekeeping
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Key skills for this role
About the Role
Responsible for greeting guests, managing bookings, handling payments, maintaining cleanliness, and promoting memberships in a fast-paced fitness environment.
Key Skills for This Role
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Key Responsibilities
- Greet and welcome members and guests in a warm and professional manner
- Handle check-ins, class bookings, and membership registrations
- Answer phone calls, WhatsApp messages, and general inquiries
- Provide accurate information about classes, schedules, and services
- Manage payments, receipts, and basic cash handling
- Maintain cleanliness and organization of the studio area at all times
- Perform full cleaning and sanitization of the studio before and after classes
- Ensure all equipment and surfaces are properly disinfected and ready for use
- Coordinate with trainers and staff to ensure smooth daily operations
- Assist in promoting memberships, packages, and retail products
- Handle customer concerns or complaints professionally
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