Front Desk Receptionist - Arabic Speaker

Swifthub

Job Overview

• Reception & Administration

• Welcome clients and visitors professionally
• Manage incoming calls, WhatsApp communication, and inquiries
• Schedule appointments and coordinate meetings
• Maintain organised client records and office documentation
• Handle daily office administrative tasks and support operations

Customer Service

• Assist clients with general information regarding company services
• Follow up with clients regarding documents, payments, and appointments
• Coordinate with sales and operations teams to ensure a smooth customer experience
• Handle customer concerns professionally and efficiently

• Cash Handling & Basic Accounting Support

• Receive payments directly from clients visiting the office
• Issue receipts and maintain accurate transaction records
• Support basic invoicing and payment tracking
• Coordinate collected payments with the finance department

Mandatory Requirements

• Previous experience in Reception, Customer Service, or Administration
• Must have prior experience working with UAE business setup companies, corporate service providers, business centres, PRO services, consultancy firms, or similar industries
• Strong English communication skills (Arabic is a plus)
• Professional appearance and communication style
• Strong organisational and multitasking abilities
• Comfortable handling cash payments and basic financial records
• Good knowledge of Microsoft Office and WhatsApp Business

Preferred Skills

• Experience dealing directly with UAE clients and company formation processes
• Familiarity with CRM systems or accounting software
• Ability to work in a fast-paced environment