Front Desk Receptionist
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Key skills for this role
About the Role
Top Notch Polyclinic is seeking an experienced Arabic-speaking Female Receptionist with a strong background in aesthetic and cosmetic clinic operations. The role involves managing appointments, handling inquiries, promoting treatments, and providing exceptional patient service.
Key Skills for This Role
Responsibilities
- Welcome patients and ensure a professional and luxury clinic experience
- Manage appointment bookings, confirmations, cancellations, and follow ups
- Assist patients with information regarding aesthetic treatments, packages, and promotions
- Support clinic sales by promoting services and encouraging treatment bookings
- Handle patient inquiries through phone calls, WhatsApp, social media, and email
- Coordinate effectively with doctors, therapists, and clinical staff
- Maintain accurate patient records and administrative documentation
Requirements
- Experience in aesthetic and cosmetic clinic operations
- Fluent in Arabic and English
- Skilled in patient coordination, appointment scheduling, and customer service
Full Job Posting
About Us
- Top Notch PolyClinic is a premier aesthetic and medical clinic located in the heart of Al Bateen, Abu Dhabi. We provide advanced aesthetic and medical treatments designed to enhance natural beauty and boost patient confidence in a professional and welcoming environment.
Position
- Female Receptionist
Profile Summary
- Experienced Arabic speaking Female Receptionist with a strong background in aesthetic and cosmetic clinic operations. Skilled in providing exceptional patient service, managing appointments, handling inquiries, and promoting aesthetic treatments and packages. Confident, professional, and fluent in b
Key Skills
- Aesthetic Clinic Reception
- Patient Coordination
- Appointment Scheduling & Follow Up
- Customer Service
- Treatment Package Presentation & Sales Support
- Telephone, WhatsApp, and Email Communication
- Microsoft Office
- Fluent Arabic & English Communication
Experience Highlights
- Welcome patients and ensured a professional and luxury clinic experience.
- Manage appointment bookings, confirmations, cancellations, and follow ups.
- Assist patients with information regarding aesthetic treatments, packages, and promotions.
- Support clinic sales by promoting services and encouraging treatment bookings.
- Handle patient inquiries through phone calls, WhatsApp, social media, and email.
- Coordinate effectively with doctors, therapists, and clinical staff to ensure smooth daily operations.
- Maintain accurate patient records and administrative documentation.
- Ensure high levels of patient satisfaction and repeat bookings through excellent customer service.
Languages
- Arabic – Native/Fluent
- English – Fluent
How to Apply
- Please send your updated CV/Resume with a recent photo to: info@topnotchpolyclinic.com
Job Details
- Job Type: Full time
- Work Location: In person
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